TuckRadio respects the privacy of every individual who visits our Web sites, responds to our interactive advertisements or sends us e-mail. This Privacy and Security Statement outlines the information TuckRadio will collect and how we will use that information. This Statement will also instruct you on what to do if you do not want your personal information collected or shared when you visit TuckRadio Web sites, respond to our Web-based advertisements or send us email.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission, and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute.
If you have any questions about security on our Web site, you can send email us at firstname.lastname@example.org.
3. Personally-Identifiable Information
TuckRadio will not collect any personally-identifiable information about you unless you provide it to us voluntarily. Personally-identifiable information includes your name, address, telephone number, credit card information and e-mail address.
The following are some examples of when TuckRadio may require that you provide personally identifiable information:
To register for an account or complete an online order for a service (if you do not wish to complete an online order form, we will always provide an option for you to complete an order by calling a toll free phone number).
To enter an online contest or sweepstakes (if you do not wish to complete an online contest or sweepstakes form, we will always provide an option for you to enter by mailing a 3 x 5 card to a specific address) or to conduct surveys.
To request more information about new or current TuckRadio products or services
If you do not want your personally identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the email address listed at the bottom of this Statement. We will use reasonable efforts to delete your information from our existing files.
When you do provide us with personally identifiable information, we may use that information in the following ways, unless stated otherwise:
We may store and process that information to better understand all customer needs and how we can improve our products and services for all customers.
We may use that information to contact you with new promotions and announcements if you have previously provided your permission and if the promotions and announcements are in your interest.
We may contact you if we have questions about your account.
TuckRadio has no intention of collecting any personally-identifiable information from individuals under 18 years of age. Where appropriate, TuckRadio will specifically instruct children not to submit such information on our Web sites or advertisements without consent of a parent or guardian. If a child has provided us with personally-identifiable information without the consent of a parent or guardian, then that child's parent or guardian should contact us at the e-mail address listed at the bottom of this Statement if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our existing files.
5. Non-Personally Identifiable Information
In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name of the Web site and/or Internet Service Provider from which you linked to our site or advertisement.
Similar to personally-identifiable information, we will not sell non-personally-identifiable information to third parties other than our business partners, unless we tell you we are going to do so at the time we collect the information.
When you view one of our Web sites or advertisements, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and will be used to determine ways to improve our Web sites, advertisements, products or services. We do link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. For example, Cookies allow us to tailor a Web site to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions. If you reject cookies, you may still use our site, but your ability to use some areas of our site, will be limited.
Technologies such as: cookies, beacons, tags and scripts are used by TuckRadio and our partners [specify type e.g. marketing partners], affiliates, or analytics or service providers [specify type e.g. online customer support provider, etc]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
7. Web Beacons
We employ and our third party advertising partner employ a software technology called Web Beacons, that help us better manage content on our site by informing us what content is effective. Web Beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie the information gathered by clear gifs to our customers’ personally identifiable information.
8. Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We use Local Storage Objects (LSOs) such as Flash to store [content information and preferences.] Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 or Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
9. Declining E-mail Offers
As outlined in Section 3 of this Statement, we will only send email promotions or announcements to you if you have previously provided your permission for us to do so. Although many customers tell us they appreciate receiving notice of these carefully designed promotions and announcements, we recognize the importance of providing you with choices. At any time, you may remove your name from our e-mail list by contacting us at our e-mail address email@example.com. All e-mail offers that you receive from TuckRadio will inform you of how to decline receiving further email offers.
10. Collection of Third Party Information
If you choose to use our referral service to promote your shows via email, we will ask you for your intended recipients name and email address. We will automatically send a one-time email inviting them to listen to your broadcast. TuckRadio stores this information for the sole purpose of sending this one-time email
If you choose to request that your show be featured on our site we will ask for the name, phone number, and email address of your guests. TuckRadio stores the information for you to be able to dial your guest and bring them onto a show.
If you wish to no longer have your personal information used by our site, you may request to have it deleted by contacting us at firstname.lastname@example.org. .
11. Third Party Service Providers
We use other third parties such as a credit card processing company to bill you for goods and services and an email service provider to send out emails on our behalf. We use live chat software to allow you to chat with hosts during their broadcasts. When you sign up for our services, we will share your credit card information with a credit card processing company in order to charge the appropriate fees. We will share your personal information only as necessary for the third party to provide that service.
12. Surveys and Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information such as email address, age and gender, and demographic information (such as zip code).
We use this information to notify contest winners and award prizes,
We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
13. Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. We will also share your personal information with any other third party with your prior consent to do so.
If TuckRadio is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
14. Who to Contact
If you have submitted personally-identifiable information through a TuckRadio™ Web site or interactive advertisement, and would like that information deleted from our records, please contact us at our e-mail address email@example.com. We will use reasonable efforts to delete this information from our existing files and respond to your request within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
15. Access to Personal Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or delete your personal information or profile by logging into your account or sending an email to firstname.lastname@example.org.
If you wish to update your privacy settings you may do so by logging into your account and accessing your account management page.
If you wish to request the deletion of an unauthorized profile you may do so by emailing email@example.com.
16. Social Media Connect and Widgets
You can log in to our site using sign-in services such as Facebook Connect or Gmail log in. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to have your testimonial removed you my contact us at firstname.lastname@example.org.
18. Public Forums
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
19. Public Directory
If you register as a host, we will list you in our publicly accessible member directory. If you do not want to be listed in our directory you may choose to register only as a listener, or you may delete your account at any time by contacting us at firstname.lastname@example.org.
20. Revisions to this Policy
21. Third Parties
The Site contains links to web sites of third parties. TuckRadio is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. We encourage you to review their privacy policies to learn more about what, why and how they collect and use personal information. (Publisher) adheres to industry recognized standards to secure any personal information in our possession, and to secure it from unauthorized access and tampering. However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions of personal information, or other users of the Site may misuse or abuse your personal information that they may collect from the Site.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
22. Contact Us